Complaints
How to raise a concern or complaint with The Auto Yard.
This page contains placeholder compliance wording. It should be reviewed by a qualified professional before launch.
How to complain
Please explain what happened, the vehicle or service involved, your preferred contact details and the outcome you are seeking. Contact us at sales@theautoyard.co.uk, call 01274 305555, or write to 2 Bolling Road, Bradford, BD4 7BA.
What happens next
We will acknowledge and investigate complaints fairly. A final acknowledgement and response timeframe must be confirmed in the dealership's approved complaints procedure before launch.
Finance-related complaints
The applicable finance-complaint process and any regulatory escalation wording must be confirmed before launch. This page does not claim FCA authorisation.